[New] Buyback Policy (Pls Read Carefully)

Dear our valuable Dealers & Customers :

We would like to announce that the new buyback policy will be taking effect from 20th March 2012 onwards. 


All buyback payment will be done by using Maybank2e online payment transfer


Hence, it will take 1 working day to credit the payment into your account if you are using Maybank account and 2 working days for other banks account.

We would like to encourage all dealers and customers to open an account with MAYBANK if you prefer to get the payment faster. You have about a month from now to open an account with MAYBANK before we implement the new buyback policy.





Admin: Public Gold akan membayar ke semua belian semula emas Public Gold menggunakan sistem Maybank2e Pembayaran Pindahan Dalam Talian. Ini untuk memudahkan pembayaran dibuat secara sistematik. 

Anda akan memperoleh pindahan wang anda dalam masa 1 hari bekerja. Jika anda menggunakan akaun dari bank-bank lain, pindahan wang akan mengambil masa 2 hari bekerja. (admin menasihatkan anda menjual semula kepada pengedar anda atau mana-mana pengedar yang sedia membeli semula produk Public Gold jika anda memerlukan wang dengan segera)

Public Gold menyarankan para pelanggan mempunyai akaun Maybank bagi memudahkan pembayaran.


How to update my bank account information?

Solution 1:
1) Log in to your online account and proceed to “My Account”
2) Choose “My Profile” from the menu.
3) Choose “ I would like to update my detail”
4) Fill in your new Maybank information such as, Bank account number and Bank Account Holder’s Name.
5) Press “Save” and we will receive and proceed to change your bank detail in our system.

Solution 2:
1) Email to  cc@publicgold.com.my and request for the Customer Detail Update form.
2) Fill up the form and email back to us at  cc@publicgold.com.my or fax to 04-6454835

Why I cannot manage to get my payment on time?

1) The banks information is incorrect or incomplete.
2) Joint Name Bank Account (additional verification needed if your account is a joint name account)

Please feel free to contact us should you require for further clarification, our Customer Service Officer will be glad to serve you better.

Regards,

Public Gold

Sebarang pertanyaan anda boleh menghubungi saya di talian 0192238096 atau admin@bijakemas.com. Saya juga dapat dihubungi dengan Line/ Whatsapp/ Viber

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